Product development drives healthy companies, allowing organizations to differentiate from their competitors and stimulate growth. Product Development is sensitive to changing consumer needs and assures strategic competitive advantage through satisfying customers' requirements as well as quality standards.
By the end of the module, participants will be able to:
- Understand the different systems of TQM;
- Discover the importance of standardization in improving the quality;
- Identify the most important quality control certificates;
- Understand the main factors influencing the customers' perception of satisfaction and quality; and
- Transfer of Technology
- Standardization
- Quality Assurance Certificate & Customer Satisfaction
- Total Quality Management
- Export managers and specialists
- Marketing managers and specialists
5 days 7 hours each